A real person reads every message
Write to support@veilmoorstore.com. We answer within one business day, and usually faster during October.
For a faster answer
- Include your order number for questions about an order
- Send a photo if something arrived damaged
- Add your ZIP code if you are asking about delivery dates
Changes and cancellations
Let us know quickly. Before the order leaves the warehouse we can update the address, add items or cancel. Once the label is printed, most changes can no longer be made.
Setup help
Rocky ground, fog that will not stay low, a leaning prop? Message us. Our team builds a full yard haunt every season and is glad to help.