Where is my order now?
We email your tracking number the moment the shipping label is made. The link shows each scan: pickup at the warehouse, carrier handoff, in transit, out for delivery and delivered.
Why there may be no updates yet
Carriers can take up to 48 hours to post the first scan after a label is created. That gap is normal and does not mean anything is lost.
Need help with a delivery?
No movement for more than 3 business days, or marked delivered but not there? Email support@veilmoorstore.com with your order number and we will open a claim with the carrier.